All customersAccount C-1045
OM
Trade account · Café
Old Mill Coffee Co
Stoke-on-Trent ST1·account since 2012·Lisa Simpson, Owner·rep Nadia Webb
Phones the order in, priced at Band B. 33% of its credit limit in use.
Last 3 weeks
Orders3+1 cancelled
Delivered£902ex VAT
Margin27.2%at their own prices
Owed£2,460£889 overdue
Applied to every order from Old Mill Coffee Co
Whatever way it arrives, each line is priced, checked and routed by these rules before anyone touches it.
Priced atBand B, 12% off listNo contract prices. Never below the margin floor.Credit£2,860 of £8,750£5,890 left before orders hold
Terms30 days end of monthInvoices post to Xero at 18:00 on the delivery day, from what was signed for. Nothing re-typed.
Orders byPhoneKeyed once by the order desk during the call; priced and checked as each line is typed.No portal login, and none needed.
DeliveredPallet carrier, TuesdaysNext: Tue 20 Oct if ordered by 15:00 today.
If a line is shortSend what is there, back-order the rest
Orders · last 3 weeks and booked ahead, every way in
4 orders| Order | Reference | Delivery | Lines | Value | Status |
|---|---|---|---|---|---|
SO-48281 Tue 13 Oct 08:23 | Phoned by Lisa | Tue 20 Oct Pallet | 8 | £333.13 | Checked |
SO-48234 Mon 12 Oct 07:52 | Phoned by Lisa | Tue 13 Oct Pallet | 8 | £318.00 | Cancelled |
SO-48032 5 Oct 11:50 | Phoned by Lisa | 6 Oct Pallet, drop 2 | 8 | £460.41 | Invoiced |
SO-47681 24 Sep 11:01 | Phoned by Lisa | 29 Sep Pallet, drop 3 | 8 | £441.19 | Invoiced |
Their prices
What they buy, at their own rate today. Band B on every line.
| Product | Bought | List | Their price | How | Margin |
|---|---|---|---|---|---|
Double wall hot cup, kraft, 8oz CUP-DW-08 · 500 cups | 5 | £46.50 | £40.92 | Band B | 24.2% |
Washing up liquid concentrate 5L WUL · 2 x 5L | 4 | £15.20 | £13.38 | Band B | 31.2% |
C-fold hand towel, white 2-ply HTC · 2,400 sheets | 3 | £34.40 | £30.27 | Band B | 29.0% |
Ripple wall hot cup, black, 12oz CUP-RW-12 · 500 cups | 3 | £61.50 | £50.87 | Offer | 19.4% |
Sip lid, black, 12 and 16oz LID-SB-1216 · 1,000 lids | 3 | £32.80 | £28.86 | Band B | 29.0% |
Wooden stirrers 178mm STW · 10,000 stirrers | 3 | £40.80 | £35.90 | Band B | 33.1% |
Vinyl gloves, clear, unpowdered, M GLV-VC-M · 10 x 100 gloves | 2 | £28.70 | £25.26 | Band B | 26.8% |
Food-safe sanitiser, Spray 750ml FSS-S · 6 bottles | 1 | £19.85 | £17.47 | Band B | 29.0% |
Sip lid, white, 8oz LID-SW-08 · 1,000 lids | 1 | £26.40 | £23.23 | Band B | 29.0% |
Blue roll, 2-ply centrefeed 150m BR2 · 6 rolls | none | £22.10 | £19.45 | Band B | 29.0% |
Invoices
Posted to Xero from delivered orders. Tap one for its history.
| Invoice | Order | Total | State |
|---|---|---|---|
INV-34977 6 Oct 2026 | SO-48032 | £552.49 | Due 30 Nov |
INV-34746 29 Sep 2026 | SO-47681 | £529.43 | Due 31 Oct |
INV-34505 22 Sep 2026 | Earlier order | £489.10 | Due 31 Oct |
INV-33544 25 Aug 2026 | Earlier order | £438.50 | 15 days over |
INV-32815 4 Aug 2026 | Earlier order | £450.83 | 15 days over |
INV-32577 28 Jul 2026 | Earlier order | £434.46 | Paid 24 Sep |
INV-32331 21 Jul 2026 | Earlier order | £553.56 | Paid 29 Sep |
INV-32094 14 Jul 2026 | Earlier order | £510.18 | Paid 30 Sep |
Nothing here: every invoice is paid.
Credit and balance
Credit control →£2,460.35
owed on 5 invoices
Current£1,571.02
1 to 30 days over£889.33
31 to 60 days£0.00
61 to 90 days£0.00
Over 90 days£0.00
Open orders, not yet invoiced£399.76
Credit used (owed plus open)£2,860
Credit limit£8,750
Terms30 days end of month
33% of the limit in use
Chasing and payments
Statement emailed showing everything overdue
Yesterday 07:00 · Auto
Reminder emailed with a copy of INV-32815
7 Oct 07:00 · Auto
Paid £510.18 by BACS for 1 invoice
30 Sep 16:17 · Bank
Paid £553.56 by BACS for 1 invoice
29 Sep 13:25 · Bank
Their usual order
10 lines, £406.35 ex VAT at their prices
Double wall hot cup, kraft, 8ozIn stock, £40.92 a case3 x£122.76Ripple wall hot cup, black, 12ozIn stock, £50.87 a case1 x£50.87Sip lid, white, 8ozIn stock, £23.23 a case1 x£23.23Sip lid, black, 12 and 16ozIn stock, £28.86 a case1 x£28.86Wooden stirrers 178mmIn stock, £35.90 a case1 x£35.90Blue roll, 2-ply centrefeed 150mIn stock, £19.45 a case3 x£58.35Vinyl gloves, clear, unpowdered, MIn stock, £25.26 a case1 x£25.26Food-safe sanitiser, Spray 750mlIn stock, £17.47 a case1 x£17.47Washing up liquid concentrate 5LIn stock, £13.38 a case1 x£13.38C-fold hand towel, white 2-plyIn stock, £30.27 a case1 x£30.27
Sent by phone most weeks; read and priced like this without anyone re-typing it.
Delivery
cut-off 15:00 the working day beforeOld Mill Coffee CoStoke-on-Trent ST1 · 01632 960408Pallet carrier (next-day pallet) · TuesdaysNextTue 20 Oct
Contact
Orders contactLisa Simpson
RoleOwner
Phone01632 960408
RepNadia Webb, on leave to Mon 19 Oct
Account since2012
Ways in, 3 weeksPhone