Phone order · The Three Swan
SO-47954
InvoicedPhoned in by Stephen Burton and keyed once by Leanne on Fri 2 Oct at 09:14, during the 3 minute call. For Tue 6 Oct on the Mansfield and north run. Owner Leanne Fox. The Three Swan, pub, price band B.
Net, ex VAT
£278.07
£333.68 inc VAT
Margin
28.0%
floor 12% a line
Lines at The Three Swan’s own prices
Contract price first, then any promotion, then their band; never under cost plus 12%
| Product | Qty | Price | Source | Margin | Line |
|---|---|---|---|---|---|
2-ply napkin 33cm, White NAP33-W · 2,000 napkins · Band B | 2 | £19.71 £22.40 | Band B | 29.0% ✓ | £39.42 |
Glasswasher detergent 5L GWD · 2 x 5L · Band B | 2 | £21.69 £24.65 | Band B | 29.0% ✓ | £43.38 |
Blue roll, 2-ply centrefeed 150m BR2 · 6 rolls · Band B | 2 | £19.45 £22.10 | Band B | 29.0% ✓ | £38.90 |
C-fold hand towel, white 2-ply HTC · 2,400 sheets · Band B | 1 | £30.27 £34.40 | Band B | 29.0% ✓ | £30.27 |
Hand soap, pink pearl 5L SOAP-PP · 2 x 5L · Band B | 1 | £14.21 £16.15 | Band B | 31.0% ✓ | £14.21 |
Black refuse sack, Heavy duty SCK-H · 200 sacks · Band B | 2 | £23.89 £27.15 | Band B | 26.7% ✓ | £47.78 |
Dishwasher rinse aid, 5L RAI-05 · 2 x 5L · Band B | 1 | £20.55 £23.35 | Band B | 29.0% ✓ | £20.55 |
Catering foil, 300mm x 75m FOIL-300 · 6 rolls · Band B | 1 | £43.56 £49.50 | Band B | 24.2% ✓ | £43.56 |
Net, ex VAT£278.07
VAT at 20%£55.61
Total£333.68
Margin 28.0% on the order; every line clears the 12% floor.
Checked as it landed
price, stock and credit, before anyone touched it£price
Priced at their rate
8 at Band B. Every line clears the 12% margin floor.
▦stock
Stock kept
Every line was available and kept for this order as it was keyed.
✓credit
Within the limit
Passed when it landed: inside the £6,750 limit.
As it arrived
Keyed once by the order desk during the call; priced and checked as each line is typedIncoming call2 Oct 09:14
Stephen Burton, 01632 960117answered by Leanne Fox
3 minute call. Keyed once while Stephen was on the line; each line priced and checked for stock as it was typed.
- 22-ply napkin 33cm, White
- 2Glasswasher detergent 5L
- 2Blue roll, 2-ply centrefeed 150m
- 1C-fold hand towel, white 2-ply
- 1Hand soap, pink pearl 5L
- 2Black refuse sack, Heavy duty
- 1Dishwasher rinse aid, 5L
- 1Catering foil, 300mm x 75m
How it was keyed
- 2 x 2-ply napkin 33cm, White2 x NAP33-W
- 2 x Glasswasher detergent 5L2 x GWD
- 2 x Blue roll, 2-ply centrefeed 150m2 x BR2
- 1 x C-fold hand towel, white 2-ply1 x HTC
- 1 x Hand soap, pink pearl 5L1 x SOAP-PP
- 2 x Black refuse sack, Heavy duty2 x SCK-H
- 1 x Dishwasher rinse aid, 5L1 x RAI-05
- 1 x Catering foil, 300mm x 75m1 x FOIL-300
Keyed once while Stephen was on the line; nothing typed twice.
Delivery
R3
Mansfield and north
Van 3, FP23 DLV, Ian
DeliveryTue 6 Oct
AddressKirkby-in-Ashfield NG17
Drop4 of 13
Signed forS. Burton at 09:35, photo taken
Order by 15:00 for the next Mansfield and north run. The driver’s phone takes the signature and a photo.
Invoice
Invoicing →INV-35000in Xeronot due yet
Dated6 Oct 2026
Due30 Nov 2026 (30 days end of month)
Total£333.68
Posted to Xero at 18:00 on 6 Oct from the delivered quantities. Nothing re-typed; Xero stays the ledger.
Customer
TSThe Three Swan
C-1132 · Pub · Kirkby-in-Ashfield · since 2018
PricesBand B, 12% off list
Terms30 days end of month
Credit£2,803 of £6,750, £1,419 overdue
Orders byPhone
Short stockswap to the agreed alternative
RepNadia Webb
Other orders from The Three Swan
SO-48208
Fri 9 Oct · The Three Swan
£256.12
Invoiced
Timeline
Stephen phoned the order in; Leanne keyed it once (3 min call)
Leanne · 2 Oct 09:14
Priced at The Three Swan’s own rates: 8 Band B
Auto · 2 Oct 09:14
Stock checked: every line available and kept for this order
Auto · 2 Oct 09:14
Credit checked: within the £6,750 limit
Auto · 2 Oct 09:14
On the Mansfield and north run for Tue 6 Oct, drop 4
Auto · 2 Oct 09:14
Picked by Liam, checked by Dean
Warehouse · 5 Oct 13:40
Loaded on Van 3 (FP23 DLV)
Liam · 6 Oct 07:00
Delivered, signed for by S. Burton. Photo on the driver’s phone
Ian · 6 Oct 09:35
Invoice INV-35000 posted to Xero from the delivered quantities. Nothing re-typed
Auto · 6 Oct 18:00