Email order · Crystal Facilities
SO-48228
InvoicedEmailed by Gemma Palmer on Fri 9 Oct at 14:17, read in 9 s. Headed “Order for Monday”. For Mon 12 Oct on the Derby and west run. Owner Becky Hollis. Crystal Facilities, contract cleaner, price band B.
Net, ex VAT
£511.49
£613.79 inc VAT
Margin
29.1%
floor 12% a line
Lines at Crystal Facilities’s own prices
Contract price first, then any promotion, then their band; never under cost plus 12%
| Product | Qty | Price | Source | Margin | Line |
|---|---|---|---|---|---|
Multi-surface cleaner, Concentrate 5L MSC-C · 2 x 5L · Band B | 1 | £15.66 £17.80 | Band B | 31.0% ✓ | £15.66 |
Washroom cleaner and descaler, 5L WRC-05 · 2 x 5L · Band B | 1 | £18.04 £20.50 | Band B | 29.0% ✓ | £18.04 |
Floor care, Neutral floor cleaner 5L FLR-N · 2 x 5L · Band B | 2 | £15.75 £17.90 | Band B | 28.9% ✓ | £31.50 |
Toilet cleaner 750ml TCL · 12 bottles · Band B | 1 | £16.85 £19.15 | Band B | 31.2% ✓ | £16.85 |
Kentucky mop head 16oz, Yellow MOP-K-Y · 10 heads · Band B | 2 | £26.88 £30.55 | Band B | 31.2% ✓ | £53.76 |
All-purpose cloths, Blue CLT-C-B · 50 cloths · Band B | 3 | £7.08 £8.05 | Band B | 35.0% ✓ | £21.24 |
Black refuse sack, Heavy duty SCK-H · 200 sacks · Band B | 5 | £23.89 £27.15 | Band B | 26.7% ✓ | £119.45 |
Pedal bin liner, white PBL · 1,000 liners · Band B | 1 | £16.63 £18.90 | Band B | 29.0% ✓ | £16.63 |
Mini jumbo toilet roll, 2-ply 200m MJT · 12 rolls · Band B | 4 | £22.26 £25.30 | Band B | 29.0% ✓ | £89.04 |
Z-fold hand towel, White 2-ply HTZ-W · 3,000 sheets · Band B | 3 | £32.12 £36.50 | Band B | 29.0% ✓ | £96.36 |
Foam soap cartridge 800ml SOAP-FC · 6 cartridges · Band B | 1 | £32.96 £37.45 | Band B | 29.0% ✓ | £32.96 |
Net, ex VAT£511.49
VAT at 20%£102.30
Total£613.79
Margin 29.1% on the order; every line clears the 12% floor.
Checked as it landed
price, stock and credit, before anyone touched it£price
Priced at their rate
11 at Band B. Every line clears the 12% margin floor.
▦stock
Stock kept
Every line was available and kept for this order as it was read.
✓credit
Within the limit
Passed when it landed: inside the £7,250 limit.
As it arrived
Order written in the email body; read and matched automaticallyHi,
Please can we have the following for Monday:
- 1 x multi-surface Concentrate 5L
- 1 x washroom cleaner 5L
- 2 x floor cleaner Neutral floor cleaner 5L
- 1 x toilet cleaner
- 2 x kentucky mops Yellow
- 3 x cloths Blue
- 5 x black sacks Heavy duty
- 1 x pedal bin liners
- 4 x mini jumbos
- 3 x Z-fold towels White 2-ply
- 1 x foam soap
Thanks, Gemma
How it was read
- 1 x multi-surface Concentrate 5L1 x MSC-C
- 1 x washroom cleaner 5L1 x WRC-05
- 2 x floor cleaner Neutral floor cleaner 5L2 x FLR-N
- 1 x toilet cleaner1 x TCL
- 2 x kentucky mops Yellow2 x MOP-K-Y
- 3 x cloths Blue3 x CLT-C-B
- 5 x black sacks Heavy duty5 x SCK-H
- 1 x pedal bin liners1 x PBL
- 4 x mini jumbos4 x MJT
- 3 x Z-fold towels White 2-ply3 x HTZ-W
- 1 x foam soap1 x SOAP-FC
Read in 9 s; lines under 90% sure wait for a person.
Delivery
R2
Derby and west
Van 2, FN21 HZT, Dave
DeliveryMon 12 Oct
AddressDerby DE1
Drop1 of 5
Signed forG. Palmer at 08:07, photo taken
Order by 15:00 for the next Derby and west run. The driver’s phone takes the signature and a photo.
Invoice
Invoicing →INV-35197in Xeronot due yet
Dated12 Oct 2026
Due30 Nov 2026 (30 days end of month)
Total£613.79
Posted to Xero at 18:00 on 12 Oct from the delivered quantities. Nothing re-typed; Xero stays the ledger.
Customer
CFCrystal Facilities
C-1214 · Contract cleaner · Derby · since 2025
PricesBand B, 12% off list
Terms30 days end of month
Credit£3,862 of £7,250
Orders byEmail
Short stockswap to the agreed alternative
RepPaul Ashby
Other orders from Crystal Facilities
SO-47930
2 Oct · Crystal Facilities
£606.53
Invoiced
SO-47707
25 Sep · Crystal Facilities
£605.12
Invoiced
Timeline
Email received from Gemma Palmer
Customer · Fri 9 Oct 14:17
Read in 9 s: 11 of 11 lines matched to products
Auto · Fri 9 Oct 14:18
Priced at Crystal Facilities’s own rates: 11 Band B
Auto · Fri 9 Oct 14:18
Stock checked: every line available and kept for this order
Auto · Fri 9 Oct 14:18
Credit checked: within the £7,250 limit
Auto · Fri 9 Oct 14:18
On the Derby and west run for Mon 12 Oct, drop 1
Auto · Fri 9 Oct 14:18
Picked by Ryan, checked by Dean
Warehouse · Fri 9 Oct 15:20
Loaded on Van 2 (FN21 HZT)
Liam · Mon 12 Oct 07:00
Delivered, signed for by G. Palmer. Photo on the driver’s phone
Dave · Mon 12 Oct 08:07
Invoice INV-35197 posted to Xero from the delivered quantities. Nothing re-typed
Auto · Mon 12 Oct 18:00