Phone order · Hearth Café
SO-48158
DeliveredPhoned in by Simon Pickard and keyed once by Becky on Thu 8 Oct at 09:28, during the 9 minute call. For Thu 15 Oct on the Derby and west run. Owner Becky Hollis. Hearth Café, café, price band C.
Net, ex VAT
£569.71
£683.65 inc VAT
Margin
29.8%
floor 12% a line
Lines at Hearth Café’s own prices
Contract price first, then any promotion, then their band; never under cost plus 12%
| Product | Qty | Price | Source | Margin | Line |
|---|---|---|---|---|---|
Ripple wall hot cup, black, 8oz CUP-RW-08 · 500 cups · Black ripple cup launch | 1 | £45.06 £51.00 | Black ripple cup launch | 24.5% ✓ | £45.06 |
Double wall hot cup, kraft, 12oz CUP-DW-12 · 500 cups · Band C | 5 | £54.29 £57.75 | Band C | 29.1% ✓ | £271.45 |
PET smoothie cup, 12oz CUP-PT-12 · 1,000 cups · Band C | 1 | £55.37 £58.90 | Band C | 31.4% ✓ | £55.37 |
2-ply napkin 33cm, White NAP33-W · 2,000 napkins · Band C | 2 | £21.06 £22.40 | Band C | 33.5% ✓ | £42.12 |
Blue roll, 2-ply centrefeed 150m BR2 · 6 rolls · Band C | 1 | £20.77 £22.10 | Band C | 33.6% ✓ | £20.77 |
Nitrile gloves, blue, unpowdered, M GLV-NB-M · 10 x 100 gloves · Band C | 1 | £38.78 £41.25 | Band C | 29.1% ✓ | £38.78 |
Kraft salad bowl with lid, 750ml SAL-750 · 300 sets · Band C | 2 | £48.08 £51.15 | Band C | 31.4% ✓ | £96.16 |
Net, ex VAT£569.71
VAT at 20%£113.94
Total£683.65
Margin 29.8% on the order; every line clears the 12% floor.
Checked as it landed
price, stock and credit, before anyone touched it£price
Priced at their rate
6 at Band C, 1 on promotion. Every line clears the 12% margin floor.
▦stock
Stock kept
Every line was available and kept for this order as it was keyed.
✓credit
Within the limit
Passed when it landed: inside the £12,750 limit.
As it arrived
Keyed once by the order desk during the call; priced and checked as each line is typedIncoming call8 Oct 09:28
Simon Pickard, 01632 960145answered by Becky Hollis
9 minute call. Keyed once while Simon was on the line; each line priced and checked for stock as it was typed.
- 1Ripple wall hot cup, black, 8oz
- 5Double wall hot cup, kraft, 12oz
- 1PET smoothie cup, 12oz
- 22-ply napkin 33cm, White
- 1Blue roll, 2-ply centrefeed 150m
- 1Nitrile gloves, blue, unpowdered, M
- 2Kraft salad bowl with lid, 750ml
How it was keyed
- 1 x Ripple wall hot cup, black, 8oz1 x CUP-RW-08
- 5 x Double wall hot cup, kraft, 12oz5 x CUP-DW-12
- 1 x PET smoothie cup, 12oz1 x CUP-PT-12
- 2 x 2-ply napkin 33cm, White2 x NAP33-W
- 1 x Blue roll, 2-ply centrefeed 150m1 x BR2
- 1 x Nitrile gloves, blue, unpowdered, M1 x GLV-NB-M
- 2 x Kraft salad bowl with lid, 750ml2 x SAL-750
Keyed once while Simon was on the line; nothing typed twice.
Delivery
The run →R2
Derby and west
Van 2, FN21 HZT, Dave
DeliveryThu 15 Oct
AddressBelper DE56
Drop3 of 8, was due about 09:04
Signed forS. Pickard at 09:03, photo taken
Order by 15:00 for the next Derby and west run. The driver’s phone takes the signature and a photo.
Invoice
Invoicing →INV-35327posts at 18:00
Dated15 Oct 2026
Due30 Nov 2026 (30 days end of month)
Total£683.65
Made from the signed-for quantities; posts to Xero at 18:00 tonight with the day’s other deliveries.
Customer
HCHearth Café
C-1136 · Café · Belper · since 2019
PricesBand C, 6% off list
Terms30 days end of month
Credit£4,544 of £12,750
Orders byPhone
Short stockpart-ship and back-order
RepPaul Ashby
Other orders from Hearth Café
SO-47882
30 Sep · Hearth Café
£651.42
Invoiced
Timeline
Simon phoned the order in; Becky keyed it once (9 min call)
Becky · 8 Oct 09:28
Priced at Hearth Café’s own rates: 6 Band C, 1 on promotion
Auto · 8 Oct 09:28
Stock checked: every line available and kept for this order
Auto · 8 Oct 09:28
Credit checked: within the £12,750 limit
Auto · 8 Oct 09:28
On the Derby and west run for Thu 15 Oct, drop 3
Auto · 8 Oct 09:28
Picked by Liam, checked by Dean
Warehouse · Yesterday 13:40
Loaded on Van 2 (FN21 HZT)
Liam · Today 07:00
Delivered, signed for by S. Pickard. Photo on the driver’s phone
Dave · Today 09:03
Invoice INV-35327 ready: posts to Xero at 18:00
Planned · Today 18:00