Email order · Sterling Cleaning Services
SO-47785
InvoicedEmailed by Fiona Fletcher on Mon 28 Sep at 11:48, read in 30 s. Headed “Order for Tuesday”. For Tue 29 Sep on the Derby and west run. Owner Becky Hollis. Sterling Cleaning Services, contract cleaner, price band A, 4 contract lines.
Net, ex VAT
£293.52
£352.22 inc VAT
Margin
24.8%
floor 12% a line
Lines at Sterling Cleaning Services’s own prices
Contract price first, then any promotion, then their band; never under cost plus 12%
| Product | Qty | Price | Source | Margin | Line |
|---|---|---|---|---|---|
Multi-surface cleaner, Concentrate 5L MSC-C · 2 x 5L · Contract price | 4 | £14.24 £17.80 | Contract price | 24.2% ✓ | £56.96 |
Thick bleach, 5L BLE-05 · 2 x 5L · Contract price | 2 | £8.72 £10.90 | Contract price | 26.6% ✓ | £17.44 |
Toilet cleaner 750ml TCL · 12 bottles · Contract price | 1 | £15.32 £19.15 | Contract price | 24.3% ✓ | £15.32 |
Kentucky mop head 16oz, Yellow MOP-K-Y · 10 heads · Band A | 3 | £25.05 £30.55 | Band A | 26.1% ✓ | £75.15 |
All-purpose cloths, Blue CLT-C-B · 50 cloths · Band A | 1 | £6.60 £8.05 | Band A | 30.3% ✓ | £6.60 |
Toilet roll, 2-ply 320 sheet TR2 · 36 rolls · Band A | 3 | £20.21 £24.65 | Band A | 23.8% ✓ | £60.63 |
Foam soap cartridge 800ml SOAP-FC · 6 cartridges · Band A | 2 | £30.71 £37.45 | Band A | 23.8% ✓ | £61.42 |
Net, ex VAT£293.52
VAT at 20%£58.70
Total£352.22
Margin 24.8% on the order; every line clears the 12% floor.
Checked as it landed
price, stock and credit, before anyone touched it£price
Priced at their rate
3 at contract prices, 4 at Band A. Every line clears the 12% margin floor.
▦stock
Stock kept
Every line was available and kept for this order as it was read.
✓credit
Within the limit
Passed when it landed: inside the £3,500 limit.
As it arrived
Order written in the email body; read and matched automaticallyFromFiona Fletcher, Sterling Cleaning Services
SubjectOrder for Tuesday
28 Sep 11:48
Hi,
Please can we have the following for Tuesday:
- 4 x multi-surface Concentrate 5L
- 2 x bleach 5L
- 1 x toilet cleaner
- 3 x kentucky mops Yellow
- 1 x cloths Blue
- 3 x toilet roll
- 2 x foam soap
Thanks, Fiona
How it was read
- 4 x multi-surface Concentrate 5L4 x MSC-C
- 2 x bleach 5L2 x BLE-05
- 1 x toilet cleaner1 x TCL
- 3 x kentucky mops Yellow3 x MOP-K-Y
- 1 x cloths Blue1 x CLT-C-B
- 3 x toilet roll3 x TR2
- 2 x foam soap2 x SOAP-FC
Read in 30 s; lines under 90% sure wait for a person.
Delivery
R2
Derby and west
Van 2, FN21 HZT, Dave
DeliveryTue 29 Sep
AddressDerby DE1
Drop2 of 9
Signed forF. Fletcher at 08:33, photo taken
Order by 15:00 for the next Derby and west run. The driver’s phone takes the signature and a photo.
Invoice
Invoicing →INV-34754in Xeronot due yet
Dated29 Sep 2026
Due31 Oct 2026 (30 days end of month)
Total£352.22
Posted to Xero at 18:00 on 29 Sep from the delivered quantities. Nothing re-typed; Xero stays the ledger.
Customer
SCSterling Cleaning Services
C-1083 · Contract cleaner · Derby · since 2015
PricesBand A, 18% off list, 4 contract lines
Terms30 days end of month
Credit£2,062 of £3,500, £447 overdue
Orders byEmail
Short stockpart-ship and back-order
RepPaul Ashby
Timeline
Email received from Fiona Fletcher
Customer · 28 Sep 11:48
Read in 30 s: 7 of 7 lines matched to products
Auto · 28 Sep 11:49
Priced at Sterling Cleaning Services’s own rates: 3 contract, 4 Band A
Auto · 28 Sep 11:49
Stock checked: every line available and kept for this order
Auto · 28 Sep 11:49
Credit checked: within the £3,500 limit
Auto · 28 Sep 11:49
On the Derby and west run for Tue 29 Sep, drop 2
Auto · 28 Sep 11:49
Picked by Jade, checked by Dean
Warehouse · 28 Sep 15:20
Loaded on Van 2 (FN21 HZT)
Liam · 29 Sep 07:00
Delivered, signed for by F. Fletcher. Photo on the driver’s phone
Dave · 29 Sep 08:33
Invoice INV-34754 posted to Xero from the delivered quantities. Nothing re-typed
Auto · 29 Sep 18:00