Phone order · Primrose House Care Home
SO-47812
InvoicedPhoned in by Megan Stokes and keyed once by Becky on Tue 29 Sep at 08:28, during the 4 minute call. For Wed 30 Sep by next-day pallet. Owner Tom Ridley. Primrose House Care Home, care home, price band B.
Net, ex VAT
£386.22
£463.46 inc VAT
Margin
29.9%
floor 12% a line
Lines at Primrose House Care Home’s own prices
Contract price first, then any promotion, then their band; never under cost plus 12%
| Product | Qty | Price | Source | Margin | Line |
|---|---|---|---|---|---|
Disposable aprons on a roll, White APR-W · 5 x 200 aprons · Band B | 4 | £23.94 £27.20 | Band B | 29.0% ✓ | £95.76 |
Toilet roll, 2-ply 320 sheet TR2 · 36 rolls · Band B | 4 | £21.69 £24.65 | Band B | 29.0% ✓ | £86.76 |
C-fold hand towel, white 2-ply HTC · 2,400 sheets · Band B | 3 | £30.27 £34.40 | Band B | 29.0% ✓ | £90.81 |
Antibacterial hand soap 5L SOAP-AB · 2 x 5L · Band B | 2 | £18.30 £20.80 | Band B | 31.1% ✓ | £36.60 |
Pedal bin liner, white PBL · 1,000 liners · Band B | 1 | £16.63 £18.90 | Band B | 29.0% ✓ | £16.63 |
All-purpose cloths, Blue CLT-C-B · 50 cloths · Band B | 2 | £7.08 £8.05 | Band B | 35.0% ✓ | £14.16 |
Sanitary disposal bags SNB · 1,000 bags · Band B | 2 | £22.75 £25.85 | Band B | 33.2% ✓ | £45.50 |
Net, ex VAT£386.22
VAT at 20%£77.24
Total£463.46
Margin 29.9% on the order; every line clears the 12% floor.
Checked as it landed
price, stock and credit, before anyone touched it£price
Priced at their rate
7 at Band B. Every line clears the 12% margin floor.
▦stock
Stock kept
Every line was available and kept for this order as it was keyed.
✓credit
Within the limit
Passed when it landed: inside the £3,250 limit.
As it arrived
Keyed once by the order desk during the call; priced and checked as each line is typedIncoming call29 Sep 08:28
Megan Stokes, 01632 960845answered by Becky Hollis
4 minute call. Keyed once while Megan was on the line; each line priced and checked for stock as it was typed.
- 4Disposable aprons on a roll, White
- 4Toilet roll, 2-ply 320 sheet
- 3C-fold hand towel, white 2-ply
- 2Antibacterial hand soap 5L
- 1Pedal bin liner, white
- 2All-purpose cloths, Blue
- 2Sanitary disposal bags
How it was keyed
- 4 x Disposable aprons on a roll, White4 x APR-W
- 4 x Toilet roll, 2-ply 320 sheet4 x TR2
- 3 x C-fold hand towel, white 2-ply3 x HTC
- 2 x Antibacterial hand soap 5L2 x SOAP-AB
- 1 x Pedal bin liner, white1 x PBL
- 2 x All-purpose cloths, Blue2 x CLT-C-B
- 2 x Sanitary disposal bags2 x SNB
Keyed once while Megan was on the line; nothing typed twice.
Delivery
PAL
Pallet carrier
Next-day pallet network
DeliveryWed 30 Sep
AddressStoke-on-Trent ST1
Pallet4 of 5
Signed forM. Stokes at 10:29, photo taken
Collected at 16:30 the working day before; the carrier sends the signature back automatically.
Invoice
Invoicing →INV-34839in Xeronot due yet
Dated30 Sep 2026
Due31 Oct 2026 (30 days end of month)
Total£463.46
Posted to Xero at 18:00 on 30 Sep from the delivered quantities. Nothing re-typed; Xero stays the ledger.
Customer
PHPrimrose House Care Home
C-1236 · Care home · Stoke-on-Trent · since 2026
PricesBand B, 12% off list
Terms30 days end of month
Credit£2,190 of £3,250, £869 overdue
Orders byPhone
Short stockpart-ship and back-order
RepNadia Webb
Other orders from Primrose House Care Home
SO-48069
6 Oct · Primrose House Care Home
£342.93
Invoiced
Timeline
Megan phoned the order in; Becky keyed it once (4 min call)
Becky · 29 Sep 08:28
Priced at Primrose House Care Home’s own rates: 7 Band B
Auto · 29 Sep 08:28
Stock checked: every line available and kept for this order
Auto · 29 Sep 08:28
Credit checked: within the £3,250 limit
Auto · 29 Sep 08:28
Booked on a next-day pallet for Wed 30 Sep
Auto · 29 Sep 08:28
Picked by Jade, checked by Dean
Warehouse · 29 Sep 15:20
Collected by the pallet carrier
Carrier · 29 Sep 16:30
Delivered, signed for by M. Stokes. Photo on the driver’s phone
Carrier · 30 Sep 10:29
Invoice INV-34839 posted to Xero from the delivered quantities. Nothing re-typed
Auto · 30 Sep 18:00